COVID-19 Associate Communication & Resources


We have initiated this resource page to support associates during the COVID-19 pandemic.
We will continue to use this portal to provide company updates and resources to associates.  


Dear Valued Associates,

Our associates are the heart of our business; we lean on each other in times of uncertainty and I am proud of how we have come together over the last several weeks. I am aware that the ongoing coronavirus situation is evolving quickly and want you all to know that your leadership team is committed to doing everything possible to safeguard your health, wellbeing — and that of your families — while continuing to serve our clients and communities.

We know it is essential right now to keep our associates informed with timely and relevant communications. In an effort to make sure we are all accessing information from credible sources, please read on for helpful resources.

In the  event you are unable to remain in contact with your direct managers, we are offering this site as a way to capture important information that is relevant to you regarding your role with Compass Group Canada. Please continue to check back for updates.

I’m never more proud of our people than when we show our collaborative and caring spirit as we navigate challenging situations. I am confident that our outstanding team will continue to rally together and support one another.


Lauren Davey

Chief People and Culture Officer, Compass Group Canada and ESS North America


Associate Resources

Government of Canada Financial Support During COVID-19

The Government of Canada has released new information regarding financial support for Canadians impacted by COVID-19. Both Employment Insurance (EI) and the Canada Emergency Response Benefit (CERB) are available to Canadians during this situation. Detailed information regarding both benefits has been provided in the linked document below.
Government of Canada Financial Support COVID-19

Associate FAQ

For associates impacted by changes due to COVID-19, we have compiled an FAQ to help support you – click here to access.



Compass Group Canada’s Just Now program aims to provide our associates and communities with mental health resources from trusted experts, while fostering open dialogue among our colleagues. Never has that been more important than now, during the current global environment, and uncertainty resulting from the COVID-19 pandemic.

We have developed this page to help support you by providing easy to access resources that provide
real solutions for coping with new stresses. And as always, if you need urgent help, please call 1-833-456-4566.

Just Now Mental Health Resources



What You Need to Know about Coronavirus

I would like to find more information about coronavirus (COVID-19). Where should I go?


The  Public Health Agency of Canada (PHAC), Center for Disease Control (CDC) and World Health Organization (WHO) have made information available.

Visit the PHAC website here.

Visit the CDC website here.

Visit the WHO website here.