Compass Group Canada and SJW Robotics Announce Exclusive Partnership to Introduce A Revolutionary 24-Hour, Automated Kitchen

The food service leader will pilot RoWok™️ technology offering around-the-clock access to hot, fresh meals in select Canadian locations later this year.

Mississauga, ON (July 7, 2022) – Compass Group Canada and SJW Robotics today announced an exclusive partnership where the global food service leader will pilot three 24/7 autonomous kitchen robots named RoWok™️ in select Canadian operations. The partnership is aimed at addressing a gap in food service – where warm, fresh, customizable meals are not available – providing a welcome option for healthcare workers on a night shift or students studying after hours. RoWok™️ is designed to serve spaces that traditionally may not have an available footprint for an on-site kitchen or kitchen staff available 24/7 while also providing an easy-to-use, hot and fresh food alternative throughout the day. Today’s announcement is another step in Compass Group Canada’s mission to be the country’s most innovative food service provider – offering new service and business models while improving experiences for customers, clients and associates.

“We looked at traditional hot food service models and saw a real need for 24/7 meal availability with wow factor,” said Michael Hachey, chief innovation officer. “By partnering with RoWok, we are adapting to different needs in the market and augmenting existing hot food service models that typically require labour and a full-service kitchen. People never used to think about grabbing a hot, fresh, customized meal at 3 a.m. because it was simply not available – now it’s possible with this cutting-edge technology that solves for these complexities,” he said.

Using robotics, AI, machine learning, data science and cloud analytics technology, RoWok™️ offers an engaging and innovative customer experience – while occupying only 100 square feet of space. With the ability to produce 60+ meals per hour, the product is a natural fit for some of Compass Groups managed facilities where kitchen services are not available. The company intends to expand these services to provide another option to large-scale kitchen operations and mixed schedules, for example, healthcare workers and hospital guests eating during non-business hours or office workers without easy access to fresh cafeteria services.

“Our team has developed a fully autonomous QSR solution with one goal in mind – to cook incredibly fresh and great-tasting meals at high speed. Our partnership with Compass allows us to rapidly scale up within the infrastructure of one the best workplaces in retail and hospitality – and the team at Compass have been an invaluable complement to help accelerate our deployment,” said Nipun Sharma, co-founder & CEO, SJW Robotics Inc.

The RoWok™️ machine works hand in hand with foodservice associates on site, who are required to prep, stock and monitor the quality of product and service. The technology will also help reduce the costs and labour complexities associated with offering a 24/7 staffed, fresh food service operation.

“Building an eco-system of partners allows us to implement and deploy new ideas, quickly and effectively. We are thrilled to partner with the SJW Robotics team and bring RoWok into our facilities, combining their state-of-art technology with our expertise in food service,” said Heather Wilkie, vice-president, innovation at Compass Group Canada. “We are challenging the status quo and pushing boundaries with this partnership, and we can’t wait to hear what our clients and guests have to say about RoWok.”

Today’s announcement is one of several new concepts from Compass Group Canada’s newly announced innovation team. Compass Group Canada and SJW Robotics have begun exploring pilot locations across Ontario and plan to install three machine this coming Fall in the Healthcare, Business & Industry and Educational spaces.

 

###

About SJW Robotics

SJW Robotics is a pioneering FoodTech company developing autonomous kitchen robotic systems for the hospitality industry. Drawing upon eighty years of combined experience in autonomous machine engineering, restaurant concept development and foodservice manufacturing, the company’s multi-disciplinary core team is reshaping the foodservice industry via scalable and profitable automated solutions –  merging the art of cooking with the science of automation. To learn more, visit http://sjwrobotics.com or LinkedIn.

 

 

 

 

 

Compass Group Canada, Canada’s Leading Food Service and Support Provider, Launches New Innovation Division

MISSISSAUGA, Ontario, June 15, 2022 – Compass Group Canada announced today the launch of an innovation division, in their pursuit to becoming the industry’s most innovative food and support service company. With the launch of this division, Compass Group Canada is doubling down on their commitment to stay ahead of industry trends by investing in state-of-the-art technology, new culinary concepts, sustainability and frictionless experiences.

Today’s announcement builds on Compass Group Canada’s innovation first approach including the launch of their tech-division, Compass Digital Labs (CDL), established in 2016. While technology will no doubt be a continued priority for the innovation team, their scope will be broader, focus on thinking about the customer of the future, and plan for their experience in food and hospitality.

“Innovation isn’t just a buzz word at Compass Group Canada, it is truly interwoven in our DNA. By devoting a division to innovation, we are investing in future-proofing the industry for our guests and clients,” said Heather Wilkie, vice president, innovation. “We hope to tap into the real needs of our customers and finding those true value-add and exciting experiences that offer something new. We don’t want to be different just for the sake of it – we want to respond to real inefficiencies, real needs, and real wants,” she said.

The innovation team, led by led by Chief Innovation Officer, Michael Hachey, and newly appointed Vice President of Innovation, Heather Wilkie, includes subject matter experts across multiple fields, from user experience design, AI consulting, technology transformation, go-to-market, consumer research and sustainability. The team is already moving forward with over 30 potential new innovations to test run over the next few years. Their intention is to continue partnering with new start-ups and entrepreneurs who are looking to leverage Compass Group Canada’s scale as a place to pilot their offerings and help elevate the customer experience.

“Innovation is, at its core, a trial-and-error process. My team knows that’s it’s okay to fail – in fact, it’s a requirement if we want to truly be change-makers in this industry. This team is casting a wide net, looking at several potential game-changers across multiple fields, and trying them out,” said Michael Hachey, chief innovation officer. “We aren’t afraid to test and try lots of concepts – knowing not everything will stick. The reward is in the challenge and finding those key pieces that truly elevate our guest experience.”

###