Humber College and Chartwells Canada Launch Pilot for Food Delivery Lockers

MISSISSAUGA, ON March 18, 2021 – Humber College and Chartwells today announced a new Food Locker pilot for students at Humber’s North Campus, in partnership with Apex Order Pick Up Solutions. The Food Locker will be the first of its kind at any post-secondary institution in Canada.

Since the pilot commenced on March 15th, students who order their meals through Boost™, a mobile ordering app from Compass Digital Labs North America, an innovative, technology-focused division of parent company, Compass Group Canada, have the option to have their order delivered to an area nearest to them. With four locations around campus to meet Boost™ couriers, and the additional Food Locker across from Gratitude Hall, students can get hot and fresh food where and when they want it with a simple unique QR code scan to access the secured food.

“We’re excited to provide students with new alternatives to campus dining. With the uncertainties of the pandemic, technology allows us the flexibility to continually innovate and improve our guest experience. This is simply a first step.” said Michael Hachey, Chief Innovation Officer at Compass Group Canada, Chartwells’ parent company.

Ashton Sequeira, President of Chartwells Canada, adds “With the long-term impacts of COVID-19 still relatively unknown, there could potentially be a lasting change to how students use on-campus eateries. Piloting this new delivery feature provides an opportunity to try out technology that supports contactless pick up and pay solution and reduces the number of students in a concentrated area.”

Students can now order from the popular “Grill & Co”, one of Compass Group Canada’s culinary concept locations that offers a contemporary burger experience with a playful personality, and a focus on sourcing only quality Canadian ingredients. Humber’s North Campus Students and faculty who would like to participate in the pilot can download the Boost™ app available on iOS and Android stores.

Looking forward, Chartwells hopes to make Boost Food Lockers available to campuses across the country in the fall. “We’re excited to apply the learnings from this pilot to the broader organization and to provide a convenient, contactless pick up solution to students and faculty coast to coast” said Sequeira.

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About Chartwells Canada

Chartwells Canada is a sector of Compass Group Canada, the country’s leading foodservice and support services provider with over 25,000 associates working throughout the country. The company specializes in providing foodservices and support services across the core sectors including leading sports and leisure venues, executive dining rooms and cafes, schools, universities, seniors’ residences and hospitals as well as remote camps and offshore oil rigs.  Compass Group Canada has been certified as Great Place to Work (2018; 2019; 2020); Best Workplaces Retail & Hospitality (2019, 2020) and Best Workplaces in Ontario (2020)] by Great Place to Work®, the global authority on high-trust, high-performance workplace cultures.

About Compass Group Canada

Compass Group Canada is Canada’s leading foodservice and support services provider with over 25,000 associates working in more than 2,200 locations throughout the country. The company specializes in providing foodservices and support services across the core sectors including leading sports and leisure venues, executive dining rooms and cafes, schools, universities, seniors’ residences, and hospitals as well as remote camps and offshore oil rigs. Compass Group Canada has been identified as a Great Place to Work®, the global authority on high-trust, high-performance workplace cultures, in 2021, 2020, 2019 and 2018, as a Best Workplaces™ in Retail and Hospitality in 2021 and 2020 and as a Greater Toronto Area Top Employer in 2021.

About Compass Digital Labs (CDL) North America

Compass Digital Labs drives extraordinary customer experiences at the intersection of hospitality and technology. Our suite of digital products empowers operators, enhances customer experiences, and helps identify new business opportunities.

About Apex Order Pick Up Solutions

Apex is the world’s leading provider of self-serve automated pickup solutions for use in foodservice and retail industries. The Apex Heated Pickup Station was a recipient of the 2019 Kitchen Innovations Award from the National Restaurant Association. Apex contactless order pickup solutions are in use in over 5,000 restaurant, foodservice and retail locations globally.  Visit https://apexorderpickup.com for more details.

About Humber College Institute of Technology & Advanced Learning   
Humber College is focused on our students’ future. As a global leader in polytechnic education, Humber students receive in-depth theoretical learning and hands-on experience with applied research and extensive industry connections. Humber provides career-focused education to more than 33,000 full-time and 23,000 part-time and continuing education students across three campuses. A comprehensive range of credentials including honours undergraduate degrees, Ontario graduate certificates, diplomas, apprenticeships and certificates, prepare career-ready global citizens to move seamlessly from education to employment. More than 86 per cent of Humber graduates are employed within six months of completing their studies. Visit humber.ca.   

Media Contacts

Compass Group Canada
Courtney Gardner – Sr. Manager, Corporate Communications
647-633-5420

Apex Supply Chain
Ashley McNamara – Senior Marketing Director
513-808-0400

Compass Digital Lab Communications
Communications@compassdigital.io

Nadia Araujo 
Media Relations and External Communications Specialist 
Humber College Institute of Technology & Advanced Learning 
nadia.araujo@humber.ca | 416.580.1364